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Steam, Itch.io and the banning of explicit and LGBT+ Content. What can we do?

dervampireprince:

[All images in this post have alt/id text if you need it or want to copy paste anything]

With no warning, Itch.io, a site where many host their indie games, comics, books and more, has started purging and shadowbanning explicit and LGBT+ works. Creators got no warning. And if they were still owed payouts from these works, Itch.io is saying they won’t give them their money as they ‘broke the rules’. Rules that were only just set in place, with no warning, and therefore no way for creators to try and draw out their money or delete these ‘offending’ works before they got banned under the new rules.

so itchio has shadowbanned any games tagged with 'nsfw', 'adult', or 'erotic' so they don't show up in searches, and several devs have reported that their r18 games have been removed from the site with no warningALT

So Itch.io has been the most recent to fall to the demands of a group that’s been contacting Visa and Mastercard and convincing them to threaten sites/businesses with ‘stop selling what we consider to be explicit content on your sites of we’ll stop allowing your site to have transactions with Visa and Mastercard’. Steam folded, and now Itchio has too. And a reminder earlier this year Gumroad also stopped allowing explicit content, further back than that Patreon banned some kinks and fetishes even if it’s depicted in fiction not real life, and I don’t have to explain to you guys the great Tumblr explicit content ban of 2018.

And as always remember this doesn’t stop with sexually explicit work as LGBT+ stories and people are often labelled as explicit and already we’re seeing works being taken off Itch.io that are about LGBT+ and especially trans stories. Other non-sexually explicit works I’ve seen already getting shadowbanned, delisted or deleted are SFW games featuring furries/anthros, SFW dress up games (because when you take the clothes the model is nude), and the aforementioned SFW games that include LGBT+ characters and stories.

I’m compiling here information I’ve seen around various social medias, mostly Bluesky, because I haven’t seen all these things shared over here.

I don’t personally have explicit content on itch, but I had been considering one day selling things on there and I do currently have explicit content on my Patreon, my main source of income, and am terrified that Patreon is going to fold next (if anyone knows alterative for hosting audio content behind a paid subscription service please let me know so I can start maybe making a back-up in case the worst happens). Because for me personally if Patreon goes next, it’s not like I can go out and easily get another job. Not only because in general finding and getting a job is difficult enough, but I’m autistic and have chronic pain and have been constantly getting sick or new pains over the last few years and don’t feel safe being trans in the UK right now and all of that combined rules me out of a lot of jobs and makes me feel unsafe to apply to any. I’m so grateful I’ve been able to make a community around my work, but if Patreon caves next and I just leave my SFW posts on Patreon… 10% of my Patreons are signed up to the SFW tier, 90% are signed up to the explicit tier… I know if Patreon caves I will go from someone living comfortably who’s searching to move out of my parents so I can live in a safer environment to someone who can no longer even afford the rent I pay to my parents. I’ll try and get an alterative found and set up in case that happens and I can only hope you guys will follow me to whatever other site I have to set up… but it feels unlikely that people will get a whole new account on a whole new payment provider just to support me on a website they might never have heard of…

But what can we do right now?

A petition you can sign (international but you do have to give your name, email, and postal/zip code):

Get calling:

ID: ok then. one angle of attack then needs to be actively bombarding Visa and Mastercard's phone numbers and emails. are customer support phone numbers/emails the best avenue to start with or is there a better option?

Collective Shout, the group that took credit for bullying Mastercard into recently censoring more platforms, stated that apparently it took them ~1000 phonecalls to convince them to give them what they wanted?We got like way more people than that don't we?ALT
  • Mastercard (US): 1-800-627-8372
  • MasterCard (UK): 0800 964 767
  • Mastercard (International.): +1-636-722-7111
  • Visa (US + Can): 1 800 847 2911 / 1-800-VISA-911
  • Visa (AUS): 1 800 125 440
  • Visa (UK) : 0800 891 725 or use their international call collect +1 303 967 1096
  • Visa (International): (call collect – it costs them $): +1-303-967-1096
  • PayPal (US): 1-888-221-1161
  • PayPal (UK): 0800 358 7911 from landline, +44 203 901 7000 mobile
  • PayPal (International): 1-402-935-2050

(numbers gathered from these posts X X X )

Don’t know what to say on the phone? Here’s a script written by timidtanuki:

"As a consumer who has used your cards, I am concerned that your company is capitulating with the demands of a small but noisy group of small-minded puritans, and forcing the prohibition of legal adult content. You have no right to decide whether or not content is appropriate for purchase; if it is legal for consumption in my jurisdiction, it is your company's role to help me purchase it, not to be a nanny. If necessary, I will return to using physical cash for purchases and cost you the transaction fees for my charges. Please conduct yourselves accordingly."

A less-wordy alternative: "I'm a consumer who is believes that it is unethical for a payment processor to restrict or prohibit their customers from purchasing otherwise legal products. You exist so I can make payments, not to be my parent. Please advise your management to stop their censorship now."ALT

Creators have had their work removed off Itch.io with no warning and since it’s been removed for ‘breaking the rules’ (rules that were suddenly in place with no warning) they aren’t entitled to get their payouts. Just like other sites such as Youtube and Twitch and Etsy, Itch.io hold onto money from their users in a wallet and then give them payouts. So there is money creators have made, are owed, that Itch.io is not giving to them.

"A comrade in the itch discord recommended setting your revenue share to 0% while all this is going on. I recommend this." Followed by a screenshot of the revenue sharing page on Itchio with the slider set to 0%.ALT

People are recommending that if you still have works on Itch.io to turn down the revenue sharing to 0% so that Itch.io no longer takes a cut or your money if you no longer want to support Itchi.io finically but don’t want to remove your works from their platform. X

Other Bluesky posts and calls to action I’ve seen:

???? ISO of Devs Affected by Itch ????

If your game got:
• Deindexed
• Removed
• Payouts turned off

Especially if you make Adult &/or LGBTQ+ #IndieGame or #VisualNovel, I want to talk to you.

????? Please reply below with how you were affected. This is for a #Journalism piece.

???? RTs Appreciated ????ALT

radiantg.bsky.social is asking for anyone on Itch.io who got their game deindexed, removed , or payouts turned off to reach out to them (espeically if you make explicit and/or LGBT+ games) for a piece of journalism about what is happening.

Here's a thread of links to games I love that itch has decided to censor and attempt to make unrecoverable. Will gradually be adding to this and please feel free to add your own suggestions or your own work into this.ALT

sleepyhart.bsky.social is making a threat of all the games that Itch.io has censored/removed from their site search function. Obviously be aware this will include 18+ only games, games with sexual content and other dark or heavy themes.

Trans authors on itch.io, if this is affecting you, please share in the replies.ALT

thetransfemininereview.com wants you to reach out to them if you’re a trans creator on Itch.io who is being affected by this so they can make an accurate report. they say ‘authors’ in their post and I’m unsure if they also want game devs to reach out.

HELLO COMRADES

Could anyone affected by Itch removing items please send any evidence they may have to myself? I am filing a report with the Australian Consumer Commission, as I have reason to believe that Itch removing access may be a violation of Australian Consumers rights!

Drop em below or DM!!ALT
Specifically - if you have paid for an item you cannot access or download anymore!

That's the most relevant evidence you'd be able to provide, but anything is good!ALT

dropdownbear.bsky.com wants you to reach out if you have purchased things on Itch.io that you can now no longer access because of this ban. they can include them in a report being filed with the Australian Consumer Commission as this may be a violation of Australian Consumer rights. If you are Australian you can no longer access things you purchased of Itch.io you can report directly with this guide.

It’s a scary time for adult creators and sex workers. It’s a scary time to be trans. Support creators. And if anyone knows of any alternate payment providers that allow explicit work, and/or alternate websites to Itch (and in case things get worse, also give me Patreon alternates please) where people can host, sell and/or offer paid subscriptions to writing, images, videos, audios, games and more please leave them in the replies. And please help share this post, the posts I’m linking too, and any other resources you can find.

Minors DNI. Ageless blogs DNI. I want resources and help but I don’t reply to this post or follow this blog if you’re under 18, this is an explicit blog and not for anyone under 18.